When my wife and I decided to remodel our bathroom, we contacted a contractor who had done tiling for us at another residence. We then went to Ideal Tile of Ocean to select the tile and accessories and met one of the owners, Cathy. At a nominal cost, she provided us with a computer-generated floor plan for electric, shower, tile, cabinetry and all the other details necessary for a grade A remodeling job.

Unfortunately, our contractor neglected to read and follow the plans, which resulted in significant mistakes costing hundreds of dollars. Realizing errors and the cost to him to rectify them, he disappeared, and being an out-of-state resident never returned, leaving our bathroom a physical mess, and my wife and I a psychological time bomb.

We were convinced that the job would NEVER be completed because “who is going to pick up and fix someone else’s careless work?”. Ideal Tile did! The owner came to our house, assessed the “damage”, and within a week sent a two man crew, who completed the work in two days, in exemplary fashion.

Although our overall bathroom remodeling experience was a nightmare, our relationship with Ideal Tile was outstanding. They displayed professionalism, competence, patience and fairness, not often found in business today.

I would enthusiastically and unequivocally recommend them to my friends, and because of their cooperation, we have a beautiful bathroom. NEVER SAY NEVER!!


Nancy & Bill Hazelton

Monmouth Beach, NJ